Privacy Policy

Viva Mas Live, LLC, a Texas Limited Liability Company (“Viva”), the owner and operator of the website located at www.vivamaslive.com (the "Website” or the “Site"), has created this Privacy Policy in order to demonstrate its firm commitment to the privacy of your personal information. Viva also may operate mobile apps / programs on behalf of its clients, business partners, and/or itself. For purposes of this policy, such mobile apps / programs are included when referring to the “Website” or the “Site.” The following discloses Viva’s information gathering and dissemination practices for the Website.

This policy describes:
1. Consent
2. What personally identifiable information Viva collects. 
3. How Viva and its business partners use the information.
4. What personally identifiable information third parties receive from or collect through the Site.
5. What choices are available to users regarding collection, use and distribution of the information.
6. What types of security procedures are in place to protect the loss, misuse or alteration of information under Viva’s control.
7. How users can access and/or correct any inaccuracies in the information.
8. Changes in Viva’s Policy

If users have questions or concerns regarding this statement, they should contact Viva by sending an email to info@vivamaslive.com.


Consent
Viva is a company that helps promote other clients and businesses through sweepstakes, contests, promotions, loyalty, and other promotional marketing programs (“Promotions”). These Promotions may be run by Viva itself, or by Viva’s clients. Viva may gather your personal data (and share the same for use by Viva’s clients and/or business partners) if you choose to enter or otherwise engage with a particular Promotion

Because Viva takes your privacy seriously, Viva only collects, uses, and/or discloses your personally identifiable information with your consent. This privacy policy identifies the ways in which your personally identifiable information will be collected, used, and disclosed. In addition, the Website may ask for your express consent in connection with various offers and events. Regardless, by using the Website and/or by providing Viva with your personally identifiable information and engaging in a transaction with Viva, you thereby consent to Viva’s collection, use, and disclosure as described herein.


Personally Identifiable Information Collected by Viva
In connection with your use of our website, we may collect and store the following information:
● The domain name, but not the e-mail address of visitors to our website.
● The e-mail addresses of users who communicate with us via the Website or via e-mail;
● Aggregate information on what pages on our website users’ access or visit;
● Information provided by the user, such as through information you post in a public space/forum on the Site and/or on a third-party social media site, registration on the Site, e-mail update requests, and/or general requests for information (this may include information about your interests and activities, your gender and age, and other demographic information);
● Information provided by you through Viva’s mobile technology;
● Information identifying you, such as your name, address, e-mail address, and telephone number; and
● Information in connection with and/or about your transactions with us and transactions with third parties, such as your payment method (valid credit or debit card number, type, expiration date or other financial information).


How Viva Uses Your Personal Information
In General: By providing Viva with your personally identifiable information in connection with your use of Viva’s services and/or any of the features/functions of the Website, you consent to Viva’s collection and use of your Personally Identifiable Information as follows:
● In connection with Promotions run by Viva and/or Viva’s clients, sponsors, and/or business partners;
● To provide the products and services requested via the website;
● To provide customer support (including the administration of Website usage, monitoring traffic levels, and contacting you regarding improvements we make to our website and services);
● To analyze your use of the products and services offered by Viva (including the use of your IP address to analyze trends, administer the Sties, track user movement, and gather broad demographic information for aggregate use);
● To provide targeted marketing to you of Promotions, products, and services offered by Viva and/or third parties associated with Viva;
● To enforce Viva’s terms and conditions (including the terms and conditions of this privacy policy); and
● To conduct Viva business as otherwise described to you.

We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. 

Registered Users: In order to enter certain Promotions and/or use some of the Website, a user may first be required to register. During registration a user gives contact information (such as name and email address). We report this information to our client/business partner in connection with the applicable Promotion and may use this information to contact the user about services on the Website for which the user has expressed interest. We may use this information to contact you directly regarding services, products, or information that we believe might interest you.

Cookies: A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the Website uses to track the pages you've visited. When you register at the Website, Viva uses a cookie to store a unique, random user ID. We do not store passwords or any personal information about you. We may use this ID to identify you anonymously in our database and to track information while you are on our website. Cookies also enable you to enter the Website as a registered user without having to log on each time. You can refuse cookies by turning them off in your browser. You do not need to have cookies turned on to use the Website. However, if you turn off cookies, then you may not be able to utilize certain features of the Website.


Disclosure to Third Parties
We do not disclose any nonpublic personal information about you to anyone, except with your consent and as permitted by law, in the following situations:

Limited Information to Providers / Business Partners: Viva may share aggregate information about our users with clients, advertisers, business partners, sponsors and other third parties, though such summary information will not identify any specifics related to you. We partner with certain third parties to provide specific services. For example, internet connectivity, computer crime investigation, incident response, web hosting, etc. may be handled by similar third parties. These third parties may use cookies, web beacons, and other technologies to collect or receive information from the Website, Viva apps, and elsewhere on the internet, and may use that information to provide measurement services, ad targeting, and other advertising services. These third parties are not allowed to use personally identifiable information except in conjunction with providing these services.

Business Transactions: In the event Viva goes through a business transition, such as a merger, acquisition, or sale of a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.

Promotions, Surveys and Contests: From time-to-time our website may request information from users in connection with Promotions, surveys, or contests. Participation in these surveys or contests is completely voluntary and the user; therefore, has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be shared with the promotion, contest, or survey sponsors and used in accordance with the privacy policies of the client/sponsor of the applicable promotion, contest, or survey. The terms of a contest may provide, among other things that the identities of the contest winners may be made public. Survey information may also be used for purposes of monitoring or improving the use and satisfaction of the Website. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes. Viva is not responsible for information collected in accordance with this policy on behalf of its clients, sponsors, and/or business partners when such information is in the possession, custody, and/or control of the same.

Required by Law: Finally, we may need to disclose personal information when required by law when we believe that such action is necessary to comply with a current judicial proceeding, a court order, criminal investigation, and/or legal process.


Choices/Opt Out
If you prefer that we not disclose nonpublic personal information about you to nonaffiliated third parties, you may opt out of those disclosures; that is, you may direct us not to make those disclosures (other than disclosures permitted by law). If you receive communications from us that you do not want to receive, you can opt-out from receiving these communications, by specifically telling us to stop sending them to you. Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by clicking the unsubscribe link in the email or emailing us at info@vivamaslive.com.

Once your nonpublic personal information is shared with Viva’s clients and/or business partners (in accordance with this policy), you will need to contact the client/sponsor of the applicable promotion, contest, or survey to opt-out of any authorized disclosures.

On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance, we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

We will apply the Opt-Out policies discussed above in the event we propose to disclose your information to a third party.


Security for Users
In General: Viva maintains certain safeguards to guard your nonpublic personal information from unauthorized and/or unnecessary use and/or disclosure. For example, Viva restricts access to your nonpublic personal information to those employees who need to know that information to provide services to you. Viva requires its clients and service providers to protect your personal information and comply with all applicable privacy laws. In addition, whenever possible and feasible, Viva requires and/or utilizes electronic safeguards (such as encryption and firewall protection) to further guard your personal information. 

Please note: emails and other information you send to us is not encrypted and cannot be considered a secure means of transmitting sensitive information. For that reason, Viva will never ask you to submit your financial data such as your credit card account numbers, via e-mail. You should be aware of the limitations of security, authentication, encryption, and privacy measures used in connection with the Internet and that any information you transmit through the Website may be damaged, corrupted, "sniffed" and/or accessed by another person without your permission.

REGARDLESS OF THE PRECAUTIONS TAKEN BY YOU OR BY US, "PERFECT SECURITY" DOES NOT EXIST ON THE INTERNET. ALTHOUGH WE TAKE ALL REASONABLE EFFORTS TO PROTECT YOUR PRIVACY, WE CANNOT ENSURE OR WARRANT THE ULTIMATE SECURITY OF ANY INFORMATION YOU TRANSMIT.

Linked Sites: The Website may contain links to other websites (such as those of Viva’s clients in connection with a Promotion, contest, or survey). Viva is not responsible for content or the privacy practices of any other such sites. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

Children’s Privacy: Our Website is not directed at children under the age of 18 and does not knowingly collect personal information from children under the age of 18. If Viva obtains actual knowledge that it has obtained personal information about a child under the age of 18, that information is immediately and permanently deleted from our records.

California Privacy Rights: If you are a California resident, the California Consumer Privacy Act (the “CCPA”) provides you with specific privacy rights. These rights are as follows:
the right (once a year) to request a report showing the personal information collected, shared, and sold about you;
● the right to opt-out to the sale of your personal information;
● the right to request that we delete any of your personal information; and 
● the right to be free from discrimination against you based on your exercise of any of these rights.

You may submit a request to exercise any of these rights by contacting us at info@vivamaslive.com


Access to Information and Correction of Inaccurate Information

If you would like to review your Personal Information, if you have a comment, question or request regarding your Personal Information, if you would like to correct inaccurate information, or if you would like to complain about how Viva handles your personal information, there are three easy ways to do so:

1. E-mail: You can e-mail us at info@vivamaslive.com.
2. By 914-420-8586: You may call us at. If you call after normal business hours, please leave a message and your telephone number. We will get back to you as quickly as possible. Normal office hours are Monday through Friday, 8:30 a.m. to 5:30 p.m. Central Time.
3. By U.S. Mail: Send mail to Viva, ATTN: PRIVACY DEPARTMENT at 6404 International Parkway Suite 2015 Plano TX 75093.


Changes to Privacy Policy

Viva may occasionally change this Privacy Policy. If we do, we will post the changes on the Website. The changes will take effect as soon as posted. We recommend that all users periodically review the Website to become familiar with any changes to this Privacy Policy and/or any other Viva policy.